Monday 8 July 2013

CHAPTER ONE : BUSINESS DRIVEN TECHNOLOGY





CHAPTER 1:BUSSINESS DRIVEN TECHNOLOGY.

INFORMATION TECHNOLOGY'S ROLE IN BUSINESS.
-Information technology is everywhere in business.

INFORMATION TECHNOLOGY'S IMPACT ON BUSINESS OPERATIONS.
-Business functions receiving the Greatest Benefits from information technology.
  • customer service
  • finance
  • sales and marketing
  • it operations
  • operations management
  • HR
  • security  
-Information technology project goals.
  •  reduce costs/improve productivity
  • improve customer satisfaction/loyalty
  • create competitive advantage
  • generate growth
  • streamline supply chain
  • global expansion
-Common departments in an organization .
  • accaounting
  • marketing
  • operations management
  • human resources
  • finance
  • sales
  • production management
  • management information systems.
-organizations typically operate by functional areas or functional silos
-functional areas are independent.



INFORMATION TECHNOLOGY BASICS.

-Information Technology is a field concerned with the use of technology in managing and processing    information.

-Information Technology is an important enabler of business success and inovation.

-Management information systems(MIS) is a general name for the business function and academic discipline covering the application of people,technologies and procedures to solve business problems.

-MIS is business function,similar to accounting,finance,operations,and human resources.

-when beginning to learn about information technology it is important to understand such as data,information and business intelligence it resources and also it cultures.

-data : raw facts that describe the characteristic of an event.

-information : data converted into a meaningful and useful context.

-business intelligence : applications and technologies that are used to support decision making efforts.

IT RESOURCES

-people use

-information technology to work with

-information.

IT CULTURES.

-organizational information cultures include:

  • information-Functional Culture-employees use information as a means of exercising influences or power over others,
  • information-Sharing Culture-employees across departments trust each other to use information.
  • information-Inquiring Cultures-employees across departments search for information to better understand the future and align themselves with current trends and new directions.
  • information-Discovery Cultures-employees across departments are open to new insights about  crisis and radical changes and seek ways to create competitive advantages.



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