CHAPTER ONE : BUSINESS DRIVEN TECHNOLOGY

CHAPTER 1:BUSSINESS DRIVEN TECHNOLOGY.

INFORMATION TECHNOLOGY'S ROLE IN BUSINESS.
-Information technology is everywhere in business.

INFORMATION TECHNOLOGY'S IMPACT ON BUSINESS OPERATIONS.
-Business functions receiving the Greatest Benefits from information technology.

• customer service
• finance
• sales and marketing
• it operations
• operations management
• HR
• security  

-Information technology project goals.

•  reduce costs/improve productivity
• improve customer satisfaction/loyalty
• create competitive advantage
• generate growth
• streamline supply chain
• global expansion

-Common departments in an organization .

• accaounting
• marketing
• operations management
• human resources
• finance
• sales
• production management
• management information systems.

-organizations typically operate by functional areas or functional silos
-functional areas are independent.



INFORMATION TECHNOLOGY BASICS.

-Information Technology is a field concerned with the use of technology in managing and processing    information.

-Information Technology is an important enabler of business success and inovation.

-Management information systems(MIS) is a general name for the business function and academic discipline covering the application of people,technologies and procedures to solve business problems.

-MIS is business function,similar to accounting,finance,operations,and human resources.

-when beginning to learn about information technology it is important to understand such as data,information and business intelligence it resources and also it cultures.

-data : raw facts that describe the characteristic of an event.

-information : data converted into a meaningful and useful context.

-business intelligence : applications and technologies that are used to support decision making efforts.

IT RESOURCES

-people use

-information technology to work with

-information.

IT CULTURES.

-organizational information cultures include:

• information-Functional Culture-employees use information as a means of exercising influences or power over others,
• information-Sharing Culture-employees across departments trust each other to use information.
• information-Inquiring Cultures-employees across departments search for information to better understand the future and align themselves with current trends and new directions.
• information-Discovery Cultures-employees across departments are open to new insights about  crisis and radical changes and seek ways to create competitive advantages.